- The ways we collect information
- What kinds of information we collect
- Why we collect information
- How we use information we collect
- With whom we share information we collect
- How you can access, amend, and delete information we collect from you
- What kinds of security we use to protect information you provide
The ways we collect information
We collect through our website in an active and in a passive way.
Passive data collection:
When visiting our website you can browse all content without having to disclose any personal data. We may however passively collect and process certain data and information relating to how you use and navigate our site using Google Analytics. Please note that no personally identifiable information is recorded.
Yellow Fish use Google Analytics in order analyse how users experience our website and is used solely for the purpose of statistical analysis in order to make improvements to our services. For example, we collect details of visits to our website and the pages that were accessed, such as traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
Our website may include content embedded from other sites and services such as Twitter, YouTube and Facebook. These sites may set additional cookies but we do not pass any personally identifiable information to these services.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
Active data collection:
You will also have the opportunity to find out more about our services, submit enquiries and sign up to our newsletter using our various web forms. For this, we may need a certain amount of personal identifiable information to best help us give you solutions you need and any other legal requirements which we must comply with.
You are under no obligation to provide your personal information to us. However, without receiving certain information from you, we may not be able to provide suitable options for you.
Subscribers to our newsletters and emails
Should you subscribe to the Yellow Fish newsletter through our website, you will receive our newsletter from firstname.lastname@example.org, as well as promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you make an enquiry or a booking, we will also send you our newsletter and offers to the email address you provide to us.
Whilst we hope that you would like to continue to receive communications from us you can opt out at any time should you wish to unsubscribe from marketing communications via email, you may opt out by clicking on the clearly marked ‘unsubscribe’ button at the bottom of any Yellow Fish newsletter or marketing email. Should you wish to unsubscribe from marketing communications via mail, you can contact us by e-mail at email@example.com using “unsubscribe” in the subject line and provide each email address you would like us to remove.
Do we share information with anyone?
If you make an enquiry or contract a project, we will need to share some of the information you provide with third party suppliers to facilitate your request. We do not pass on any information that is not necessary to provide you with a particular service and have a commitment to ensure that your information remains secure and is processed in accordance with all UK data protection legislation.
Third Party Links
You might find links to third party websites on our website. Please be aware that any external pages should have their own privacy policies which you should also read. Yellow Fish do not accept any responsibility or liability for third party policies.
Access to your information
All individuals that have provided personal information through our website have the right to see what data we hold about you. Although we may require you to provide proof of your identity in advance, we will aim to respond to your request within a week and we will provide the information without any charge. We will also allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed. To obtain a copy of your personal information, or if you wish for us to delete any personal information that you have given to us previously, please contact our Office Manager in the first instance at firstname.lastname@example.org or call us on 01273 223500.
We may hold personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by our authorised staff.
Changes to this policy
Please be aware that this Policy will be regularly reviewed and is subject to change at any time, for example to comply with new data protection legislation, or to reflect any changes to our current business procedures. Any changes will be updated on this page and will be date stamped at the bottom. We do actively encourage you to check this Policy periodically especially before you provide any personal information to us.